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Employers ‘should embrace flexible working’

Research from Microsoft has suggested that employers should embrace the potential benefits offered by flexible working arrangements and allow staff to work from home to improve their productivity.

The company’s Windows Vista mobility team discovered that a full 74 per cent of staff given the chance to work more flexibly developed a more positive outlook toward their job as a result.

Furthermore, the recent survey of American employees found that 77 per cent would like the chance to work from home, while around 55 per cent were keen to leverage the cost saving benefits of not commuting to an office each day.

"Even once the technology is in place, employers are often not as excited about flextime arrangements as employees, but they should be," said Patricia Roehling, a professor of psychology at Hope College in the US.

Earlier this month, a report from software firm Exony claimed that British contact centres are lagging behind their US counterparts when it comes to utilising home-based operators.

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